Add Webex Teams User

Webex Teams Feature Reference

Use this procedure to add a Webex Teams User in VOSS-4-UC.

  1. Log in as provider, reseller, customer, or site administrator.

  2. Choose Subscriber Management > Webex Teams Users. The Webex Teams Users screen is displayed showing all Webex Teams Users (synced, or added in VOSS-4-UC).

  3. Click Add on the button bar.

  4. Choose the required site from the Hierarchy drop-down to which you want to add the Webex Teams user and click OK.

  5. Enter the following information on the Webex Teams Users input form:

  6. On the Account Details tab complete, at minimum, the mandatory fields:

    • First Name
    • Last Name
    • Email Address*. This is a mandatory field. Also used to match users being moved during the overbuild process.
    • Login Enabled. Read only field. Check box selected = Only visible if the user has activated their Webex Teams account by accepting an email inviting them to join Webex Teams.
    • Invite Pending. Read only field. Check box selected = User has not yet responded to an email inviting them to join Webex Teams. Only visible once this form has been completed (steps 7 and 8), saved (Step 9) and then refreshed.

  7. On the Services tab, choose the required enabled Services for the user by selecting the check boxes:

    Message

    • Webex Teams Messaging. Allows a user to exchange messages and share files with another person or a group of people.

    Meeting

    • Webex Teams 25 Party Meetings. Allows a user to host up to 25-party meetings in Webex Teams cloud spaces.
    • Webex Enterprise Edition 200. Webex Enterprise Edition.
    • Webex Collaboration Meeting Rooms. Allows users to come together for one meeting experience irrespective of the devices and software they use – whether that’s video conferencing services like WebEx or other systems like Polycom.

    Hybrid Calendar Services

    • Microsoft Exchange/Office 365. Select for users who have mailboxes in on-premises Exchange or Office 365.
    • Google Calendar. Enable for users using Google Calendar.

    Hybrid Call Services

    • Aware. Makes Webex Teams “aware” of all calls across your existing unified communications system. Hybrid Call Services Connect (see field below) is dependent on Hybrid Call Services Aware.

    • Connect. Deployed on top of Hybrid Call Services Aware (see above field) and amongst other things, connects Webex Teams with VOSS-4-UC so that they work together. Enabled = Remote Device created.

      Note that with Hybrid Call Service Aware and Hybrid Call Service Connect together, users can make the same calls from either their desk phones or the Webex Teams app as well as hear incoming calls ring both their desk phones and the Webex Teams app and answer the call on either.

  8. On the Roles tab, choose the Roles for the user by selecting the check boxes:

    • No administrator privileges
    • Full administrator privileges. Access to all of the portal’s features, including: assign roles, company policy and templates, device management licenses and upgrades, etc.
    • Read-only administrator privileges. Can view only whatever privileges are available to the full administrator.
    • Support Administrator privileges. Access to user information and support logs.
    • User and Device Administrator
    • Device Administrator

  9. Click Save on the button bar when complete to add the Webex Teams User.