Self-service Guide

Preface

• Purpose
• Audience
• Conventions

Accessing Self-service

• Accessing Self-service
• First Login and Password Expiry or Reset

Minimal Mode

• Accessing Minimal Mode
• Minimal Mode Features
• Change Password
• Configure Your Password Reset Questions
• Reset Your Password

Manage Your Self-service

• Manage Your Self-service
• Configure Your Password Reset Questions
• Reset Your Password

Introduction

• User Interface
• Available Features and Services
• Session Timeout

Buttons and Common Tasks

• Buttons and Icons
• Common Tasks

Home

• Home

My Information

• My Information
• Change Your User Language
• Manage Your Password and PIN
  • Passwords
  • PIN
• Change Your Password
• Password Hints and Rules
• Change Your PIN
• Access Webex

Phones

• Phones
• Manage a Phone
• Add Your Own Smart Device
• Edit a Smart Device
• Bulk Modify Your Company Phones
• Your Personal Phone Management
• Add a Personal Phone
  • Configure Simultaneous Ring
  • Configure Move to Mobile
• Edit a Personal Phone
• Delete a Personal Phone
• Bulk Modify Your Personal Phones

Voicemail

• Voicemail Settings
• Create your own Voicemail Account
• Change your Voicemail Settings
• Alternate Numbers and Notification Devices
• Manage Alternate Numbers and Notification Devices
• Caller Input
• Manage Caller Input Keys
• Message Actions
• Manage Message Actions

Call Forwarding

• Call Forwarding
• Activate and Manage a Line for Call Forwarding

My Availability

• My Availability
• Set Do Not Disturb for your Phone

Speed Dials and BLFs

• Speed Dials and BLFs
• Manage Speed Dials and Busy Lamps (Phone Button Template)
• Add a Speed Dial (Abbreviated Dials)

Links

• Links