Role Mapping for Prime Collaboration Assurance

Service providers deploying VOSS-4-UC use role-based access control (RBAC) to restrict certain management actions to a specific set of users. Administrators at each level have access to the information in all hierarchy levels below them.

Prime Collaboration Assurance roles are hierarchical in the following order:

  1. Super Administrator - Includes all privileges of System Administrator, Network Administrator, Operator, and Help Desk, along with the Super Administrator permissions.
  2. System Administrator.
  3. Network Administrator - Includes all privileges of Operator and Help Desk, along with the Network Administrator permissions.
  4. Operator - Read-only administrative access.
  5. Help Desk.

VOSS-4-UC roles map to the Prime Collaboration Assurance roles shown in the following table. You can find Roles in VOSS-4-UC under Role Management > Roles. The three drop-down lists that are important in VOSS-4-UC are Hierarchy Type, Service Assurance Role Type, and HCS Component Access.

Prime Collaboration Assurance roles are shown in this table in hierarchical order from top to bottom. The role shown in BOLD represents the highest role available.

Role Mapping Between VOSS-4-UC and Prime Collaboration Assurance

Hierarchy Type in VOSS-4-UC Service Assurance Role Type HCS Component Access Prime Collaboration Assurance Role Notes
Provider Administrator Fulfillment and Service Assurance Super Administrator, System Administrator, Network Administrator

Provider roles are always the top organization unit in the VOSS-4-UC navigation tree.

The Provider roles can see all devices, including shared devices such as Cisco Unified Border Element (SP Edition).

A Provider with this role has Administrative level access to VOSS-4-UC and Prime Collaboration Assurance.

        A Provider with this role has Administrative
    Service Assurance Only   level access to VOSS-4-UC and Prime Collaboration Assurance.
    Fulfillment Only Not Applicable A Provider with this role has Administrative level access to VOSS-4-UC.
  Operator Fulfillment and Service Operator, Help Desk A Provider with this role has Administrative level read-only access to VOSS-4-UC and Prime Collaboration Assurance.
Hierarchy Type in VOSS-4-UC Service Assurance Role Type HCS Component Access Prime Collaboration Assurance Role Notes
    Service Assurance Only   A Provider with this role has Administrative level read-only access to VOSS-4-UC and Prime Collaboration Assurance.
    Fulfillment Only Not Applicable A Provider with this role has Administrative level read-only access to VOSS-4-UC.
Reseller Administrator Fulfillment and Service Assurance Network Administrator

These roles can only see the customer information that belongs to your Reseller organization.

A Reseller with this role has Administrative level access to VOSS-4-UC and Prime Collaboration Assurance.

    Service Assurance Only Network Administrator A Reseller with this role has Administrative level access to VOSS-4-UC and Prime Collaboration Assurance.
    Fulfillment Only Not Applicable A Reseller with this role role has Administrative level access to VOSS-4-UC.
Hierarchy Type in VOSS-4-UC Service Assurance Role Type HCS Component Access Prime Collaboration Assurance Role Notes
  Operator Fulfillment and Service Assurance Operator, Help Desk A Reseller with this role has Administrative level read-only access to VOSS-4-UC, Hosted Collaboration Mediation-Fulfillment, and Prime Collaboration Assurance.
    Service Assurance Only Operator, Help Desk A Reseller with this role has Administrative level read-only access to VOSS-4-UC and Prime Collaboration Assurance.
    Fulfillment Only Not Applicable A Reseller with this role has Administrative level read-only access to VOSS-4-UC and Hosted Collaboration Mediation-Fulfillment.
Customer Administrator Fulfillment and Service Assurance Network Administrator

With this role you can only see your own customer information.

A Customer with this role has Administrative level access to VOSS-4-UC, Hosted Collaboration Mediation-Fulfillment, and Prime Collaboration Assurance.

    Service Assurance Only Network Administrator A Customer with this role has Administrative level access to to VOSS-4-UC and Prime Collaboration Assurance.
Hierarchy Type in VOSS-4-UC Service Assurance Role Type HCS Component Access Prime Collaboration Assurance Role Notes
    Fulfillment Only Not Applicable A Customer with this role has Administrative level access to VOSS-4-UC and Hosted Collaboration Mediation-Fulfillment.
  Operator Fulfillment and Service Assurance Operator, Help Desk A Customer with this role has Administrative level read-only access to VOSS-4-UC, Hosted Collaboration Mediation-Fulfillment, and Prime Collaboration Assurance.
    Service Assurance Only Operator, Help Desk A Customer with this role has Administrative level read-only access to VOSS-4-UC and Prime Collaboration Assurance.
    Fulfillment Only Not Applicable A Customer with this role has Administrative level read-only access to VOSS-4-UC and Hosted Collaboration Mediation-Fulfillment.