Force User Password Change

You can use a credential policy to force users to change their passwords on initial login. However, an administrator can manually force a user password change on the next login attempt.

Procedure

1. Log in as provider, reseller, or customer administrator.
2. Choose User Management > Users.
3. Click the user whose password you want to be changed on the next login attempt.
4. Click the Account Information tab.
5. Select the Change Password on Next Login check box.
6. Click Save.

When the user next attempts to login, the user will be prompted to change the password. Once the password is changed the Change Password on Next Login check box is cleared.