Multi-Site Customer with ISP Included in SLC

The Intersite Prefix (ISP) is included as the first digit of the site code. Currently, VOSS-4-UC does not support the ISP as a separate component for the Directory Number construction. Without ISP in the DN, a CTI application such as Corporate Directory feature has problems; the DN returned from the Corporate Directory must be manually manipulated before a call can be placed. To work around this issue, Cisco recommends that the ISP be included as the first digit of a Site Location Code (SLC).

Site Customer with ISP in SLC

  Dialing Format (A-Party) Display Format (B-Party) Notes
Intra-Site Dialing
  • Extension (for example, 4321)
  • Site Code + Extension (for example, 81134321
  • Extension
  • Site Code + Extension
Intra-Site Calls can be dialed as an extension or as Site Code + Extension. Similarly, the calling party number can be displayed either as an extension or as Site Code + Extension
Inter-Site Dialing Site Code + Extension (for example, 82551234) Site Code + Extension The first part of the Site Code is an ISP
PSTN Dialing
  • PSTN Prefix + PSTN Number (for example, 919722221234
  • E.164 Number (for example, +19722221234
  • (PSTN Prefix) + NN
  • (PSTN Prefix) + Local Number
  • E.164 Number (+CC NN)
There are several alternatives for display. Some of the phones support E.164 dialing (including + sign). Some customers prefer to display the number as it would be dialed.
DN Format Site Code + Extension (for example, 81134321)   The DN format applies to Cisco Unified Communications Manager, Cisco Unified IM and Presence Service, and Cisco Unity Connection