How to Configure SIP Trunks

  1. Log in as provider, reseller, or customer administrator.

  2. Make sure the hierarchy path is set to the node where the Cisco Unified Communications Manager is configured.

  3. Perform one of:

    • If you logged in as provider or reseller administrator, choose Device Management > CUCM > SIP Trunks.
    • If you logged in as customer administrator, choose Device Management > Advanced > SIP Trunks.
  4. Perform one of:

    • To add a new SIP trunk, click Add, then go to Step 5.
    • To edit an existing SIP trunk, choose the SIP trunk to be updated by clicking it in the list of SIP trunks and go to step 6.
  5. From the CUCM drop-down menu, select the hostname, domain name, or IP address of the Unified CM to which you want to add the SIP trunk.

    Note:

    The CUCM drop-down menu only appears when a SIP trunk is added; it does not appear when you edit a SIP trunk.

    Important

    The CUCM drop-down menu shows, in addition to the Unified CM located at the node, ALL the Unified CM nodes in the hierarchies above the node you are adding the SIP trunk. To provision a Unified CM server, refer to the “Installation Tasks” section of Installing Cisco Unified Communications Manager.

  6. Enter a unique name for the new SIP trunk in the Device Name field, or modify the existing Device Name if desired.

  7. On the Device Information tab, complete at minimum, the mandatory Device Information Fields.

  8. On the Call Routing General tab, complete at minimum, the mandatory Call Routing General Fields.

  9. On the Call Routing Inbound tab, complete the required Call Routing Inbound Fields.

  10. On the Call Routing Outbound tab, complete the required Call Routing Outbound Fields.

  11. On the SP Info tab, complete the required SP Info Fields.

  12. On the GeoLocation tab, complete at minimum, the mandatory GeoLocation Fields.

  13. Click Save to save a new SIP trunk or to update an existing SIP trunk.

    The SIP trunk appears in the SIP trunk list. You can view the SIP trunk and its characteristics by logging in to the Unified CM where the SIP trunk was added, selecting Device Trunk, and performing the “Find” operation. When you click on the name of the SIP trunk in the list, the trunk characteristics are displayed.

    Note:

    The SIP trunk is automatically reset on the Unified CM as soon as it is added. To reset the SIP trunk at any other time, refer to “Reset SIP Trunk”.