Configure Lines

Use this procedure as a high level workflow to configure one or more lines (directory numbers) in VOSS-4-UC. Note that if the Number Inventory feature has been enabled by the administrator, lines are not added; rather, lines are selected from a drop-down list of available numbers.

Note

The Lines interface in VOSS-4-UC provides an easy method to add, modify, or delete individual lines and associated line settings to, or from the system.

Procedure

  1. On the Lines form, click Add.
  2. Configure the line and its associated line settings using the following tabs. For more information on the values to fill in for the various line parameters such as partitions and CSS, refer to the “Provider HCS Dial Plan Management Support Guide” .

Note

If the Enable CSS filtering check box is selected at the customer dial plan, then for all calling search space fields in this procedure, the list of available calling search spaces includes only those that are marked as a Class of Service under Dial Plan Management > Site > Class of Service at the particular site. If another CSS is required, you can add custom CSSs in a CSS field if you know the exact syntax.

If the Enable CSS filtering check box is clear, then the list of available calling search spaces includes all CSSs that are configured on the Cisco Unified Communications Manager (Unified CM).

Tab Description
Directory Number Basic Information

Includes a directory number (mandatory), a route partition, calling search space, call pickup group (to which the line belongs), and other basic settings.

The Directory Number field is either a drop-down list or a free text field, or a drop-down containing only the available directory numbers (depending on whether the Number Inventory feature is enabled or disabled). Only the actual Directory Number is mandatory.

Directory Number Advanced Information Includes various profiles, groups, and advanced settings for the line; for example, voice mail profiles.
Shared Device Info Shows any phones, device profiles, or remote destination profiles that have been associated with the particular line.
Line Settings for All Devices Includes fields such as hold reversion ring duration, hold reversion notification interval, party entrance tone (chosen from a drop-down list).
AAR Settings Automated alternate routing (AAR) handles the calls that are routed to the AAR Destination Mask or Voice Mail.
Park Monitoring

Includes text fields such as park monitoring forward no retrieve destination external or internal voice mail enabled check boxes, park monitoring forward no retrieve destination external, external calling search space, internal, internal calling search space, and park monitoring reversion timer text fields.

Note: [1]

If the Enable CSS filtering check box is selected at the customer dial plan, then for all calling search space fields in this procedure, the list of available calling search spaces includes only those that are marked as a Class of Service under Dial Plan Management > Site > Class of Service at the particular site.

If the Enable CSS filtering check box is cleared, then the list of available calling search spaces includes all CSSs that are configured on the Unified CM.

Call Forwarded Information Includes call forward all settings, call forward busy external and internal settings, call forward no answer external and internal settings, and so on.
  1. When you are finished adding line information, click Save. All additions or changes to Lines and line settings in the system are also reflected in the Unified CM. After configuring a line, the transaction menu item (Administration Tools > Transaction) can be used to verify the configuration.
  2. To modify existing line and line setting details, change the settings or add new line settings using the process described in Steps 1 to 6. For example, you can add additional directory URIs and directory URI partitions. Manual configuration must first be done on the Unified CM before URIs will function. Note that not all line settings are configured on the Lines form. Device specific settings such as caller ID display, line label, E.164 mask, and associated end user are configured from the Lines tab on the associated Subscriber Management Phones form.
[1]This only applies to the VOSS-4-UC Provider deployment.