Carry Out a Search

1. Click the Search icon (magnifying glass) at the top-right of the top menu bar to open a pop-up interface with a What would you like to search for? drop-down box where you can choose a feature or service, such as:

   • Subscribers
   • Phones
   • Lines
   • Internal Number Inventory
   • Hunt Groups
   • Sites
   • Voicemail

   The options available are those ‘allowed’ for you by your administrator.

2. Upon selecting a drop-down item, you are presented with selection boxes for:

   • Select Field: the item’s attributes, for example for Subscriber you can choose User ID, Phone Name and so on.
   • Select Condition: a match operator to be applied to a search value.

   

3. Type into the Enter Search Value box and choose string case sensitivity.

4. Select Add Search Condition to add the search criteria or additional criteria. An option is also available to remove an added condition before carrying out the search.

5. Click Search to carry out the search.

The search results list header will show the search condition that was carried out and the search also shows as column filters in the list.

Note

• To search for rows with no value in a selected Column, choose any Filter Type option, select the Ignore Case check box and type None in the Value. This works for all list views except Subscriber
• The Located At column will only filter on the actual hierarchy name and not the displayed text next to it, for example “site”, “customer”, and so on.
• When sorting, a blank value appears as if the value was “None” in terms of alphabetical order
• With no search filter applied, sort will work on any column in the list view.
• With a search filter applied to a single column, sort will work on the search filtered column only.
• With a search filter applied to more than one column, the sort functionality will not work.
• The sorting of columns (ascending or descending) by clicking column headers while a search filter is applied, is only supported for Starts With search filters.
• Leading spaces on a field in the list view are dropped when rendering the list view, so this may affect the sort order.