Add Directory Number Inventory

Note

You must deploy a customer and site dial plan before performing this procedure.

  1. Log in as provider, reseller, or customer administrator.

  2. Choose an available customer from the hierarchy node breadcrumb at the top of the interface.

  3. Choose Dial Plan Management > Number Management > Add Directory Number Inventory.

  4. From the Site drop-down menu, choose the site for which you are adding directory numbers. Leave this field empty to add customer level directory numbers.

    Note:

    Customer level directory numbers can only be created for dial plans that do not use site location codes (flat dial plans). Attempting to create customer level directory numbers for site location code-based dial plans result in an error instructing you to specify a site when adding new DN inventory.

  5. Using the Extension Length, Site Location Code, and ISP read-only fields as a guide for the site, enter the first number for the DN range in the Starting Extension field.

    Note:

    For a Type 4 dial plan (no SLCs), the Starting and Ending Extension fields must contain no more than 16 digits each, including the + sign before the DN number, if used. For Types 1 to 3 dial plans, the Starting and Ending Extension fields must be less than or equal to the site Extension Length. If the Starting or Ending Extension field length is less than the site Extension Length, the DN number is padded with zeroes until its length equals that of the site Extension Length.

    For a Type 4 dial plan (no SLCs), the Starting and Ending Extension fields may contain a * prefix (asterisk) before the 15-digit directory number. The * prefix denotes DNs that are used with hunt groups, assistant lines, Contact Center lines, and so on. This type of directory number cannot be reached from an outside line and cannot be associated with E.164 numbers. Typically, a DN with the * prefix is not called from another line (user), but is tied to a service feature such as call pickup, hunt groups, or contact center.

    Example: If the Extension Length field shows four digits for a Type 3 Dial Plan, ensure that you enter a number containing four digits or less in the Starting Extension field. For example, DN 1234. If you enter DN 123, the extension number is created as DN 0123.

  6. (Optional). Using the Extension Length, Site Location Code, and ISP read-only fields as a guide for the site, enter the last number for the DN range in the Ending Extension field. If you are adding a single DN, the ending number is the same as the starting number.

    Note:

    The maximum number of directory numbers you can add is 1,000 at a time. If you need more than 1,000 directory numbers, repeat this procedure as required to add ranges.

  7. Enter a Tag name for the entered range to allow for tag filtering of the inventory list available from Dial Plan management > Number Management > Directory Number Inventory.

  8. Use the following fields to input additional information (free text) for: Description, Extra1 to Extra3.

    The E164Number field is disabled for manual input (but can be bulk loaded). It is automatically populated when E164 numbers are associated with Directory Numbers from Dial Plan Management > Number Management > E164 Associations (N to N DN) or Dial Plan Management > Number Management > E164 Associations (N to 1 DN).

    The E164Number value on an instance form displays as in the examples below for E164 Associations (N to 1 DN), depending on the number of E164’s being associated and whether a primary E164 is set or not.

    Note that the first example display is also the display for E164 Associations (N to N DN):

    • \+27726043938

      No primary is set. The first number associated is displayed. Only one number is associated.

    • \+27726043938 (P)

      The displayed number is primary. Only one number is associated.

    • \+27726043938 (P) [+8]

      The displayed number is primary. Eight (8) more numbers have been associated in addition to the displayed number.

    • \+27726043938 [+8]

  9. Click Save to save the single DN or DN range.

Note

You can verify that the directory number or numbers were added correctly by navigating to Dial Plan Management > Number Management > Directory Number Inventory.

Columns for the Tag, E164Number and other additional information fields are also shown.