[Index]
View to Record/Playback a Call Handler Greeting
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| Message | PLEASE NOTE! This is a special interface, which allows admins to trigger a call to a physical device, which allows for recording or playback of a greeting. The extension to dial must be an accessible extension for the admin (or user) to answer and record or listen to greetings. 1. Select an extension from the drop-down, or manually type in the number of the device you want to call to record or listen to a greeting. 2. Select the “Specific Greeting” checkbox if you want to record or playback a greeting for Standard, or Busy, etc. Else the action will apply to the main Call Handler. 3. The duration is the time in seconds, that the system will allow to record a greeting, and does not apply when playing back a recording. This is an important timer, as setting this too low, might result in incorrect configuration. 4. Finally, do not click “Save” on this form, as it will not trigger the workflow to but rather go to Action - Record Greeting, or Action - Playback Greeting. |
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| Call Handler Name | Call Handler Name |
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| Extension | Extension to Record message on. |
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| Specific Greeting | Specific Greeting |
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| Greetings | Greetings |
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| Duration | Duration to allow enough time to make recording/playback. |
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