[Index]

Model: device/cucm/MohAudioSource

Music on Hold (MOH) File Management

The VOSS-4-UC MOH File Management feature allows administrators to carry out a number of tasks within the GUI to manage MOH servers and files, including the upload of MOH files to Unified CM.

MOH file management in VOSS-4-UC consists of a number of steps:

MOH Servers

From the Manage MOH Servers menu, Unified CM instances that are the MOH servers can be managed.

MOH Server details:

MOH File Upload to VOSS-4-UC

Upload the MOH .wav file.

Use the Manage MOH Files menu to upload to VOSS-4-UC and to manage these uploaded files.

MOH File Upload to MOH Servers

Upload one or more MOH files to one or more MOH servers.

From Upload Single MOH File, a single selected .wav file that was uploaded can be uploaded to a selected MOH server. Click Save to upload.

From Upload Multiple MOH Files, more than one uploaded .wav file can be uploaded to more than one MOH server by their respective selection on side-by-side transfer boxes.

To remove MOH files from MOH Servers, carry out this task on the MOH Server.

MOH Audio Sources

In order to make use of the MOH files that have been uploaded to MOH servers, a MOH Audio Source instance needs to be created:

To add a MOH Audio Source:

Choose the Add MOH Audio Source menu:

To manage MOH Audio Sources:

Additional details for a selected audio source can be managed. Choose the Manage MOH Audio Source menu:

Announcement Settings for Held and Hunt Pilot calls are available for management:

The added MOH Audio Sources are available to:

Model Details

Title Description Details
MOH Audio Source Group Assigned by FDP
  • Field Name: MOH Audio Source
  • Type: Object
MOH Audio Stream Number * MOH Audio Stream Number
  • Field Name: MOH Audio Source.sourceId
  • Type: ["Integer", "String"]
  • Cardinality: [1..1]
  • Choices: ["0", "1", "2", "3", "4", "5", "6", "7", "8", "9", "10", "11", "12", "13", "14", "15", "16", "17", "18", "19", "20", "21", "22", "23", "24", "25", "26", "27", "28", "29", "30", "31", "32", "33", "34", "35", "36", "37", "38", "39", "40", "41", "42", "43", "44", "45", "46", "47", "48", "49", "50", "null", ""]
MOH Audio Source Name MOH Audio Source Name
  • Field Name: MOH Audio Source.name
  • Type: String
  • Cardinality: [0..1]
  • MaxLength: 50
MOH Audio Source File MOH Audio Source File
  • Field Name: MOH Audio Source.sourceFile
  • Type: String
  • Cardinality: [0..1]
  • MaxLength: 255
  • Choices: ["", "/dev/dsp"]
Initial Announcement * Choose an initial announcement from the drop-down list.
  • Field Name: MOH Audio Source.initialAnnouncement
  • Type: ["String", "Null"]
  • Cardinality: [1..1]
Play Initial Announcement to Hunt Pilot callers Choose whether to play the initial announcement to Hunt Pilot callers. When set to False, callers will not hear the initial announcement when an agent is available.
  • Field Name: MOH Audio Source.initialAnnouncementPlayed
  • Type: Boolean
  • Cardinality: [0..1]
Periodic Announcement Choose a periodic announcement from the drop-down list box.
  • Field Name: MOH Audio Source.periodicAnnouncement
  • Type: ["String", "Null"]
  • Target: device/cucm/Announcement
  • Target attr: name
  • Cardinality: [0..1]
  • Format: uri
Periodic Announcement Interval * Enter a value (in seconds) that specifies the periodic announcement interval. Valid values specify 10 to 300. The default value is 30. Default: 30
  • Field Name: MOH Audio Source.periodicAnnouncementInterval
  • Type: Integer
  • Cardinality: [1..1]
  • Default: 30
Locale Announcement * Locale Announcement depends on the locale installation package that has been installed. Default: English United States
  • Field Name: MOH Audio Source.localeAnnouncement
  • Type: String
  • Cardinality: [1..1]
  • Default: English United States
  • Choices: ["English United States"]
API reference for device/cucm/MohAudioSource