Assurance and Analytics Compatibility Matrix¶

Assurance and Analytics compatibility¶

Apps	App version or comment	Notes, application specific caveats
VAA Dashboard and Reporter	SP65, SP64, SP63, SP62, SP61, SP58	SP65 is latest validated version
VAA Arbitrator	SP24, SP23, SP22, SP21, SP20, SP19	SP24 is latest validated version
VOSS-4-UC	21.1, 19.3.4, 19.3.3	21.1 is latest validated version
Cisco UCM	11.0, 12.0	12.5.1su2 is latest validated version
Cisco Unity Connection	11.0, 12.0	12.5.1su2 is latest validated version
HCM-F	11.0, 12.0	12.5.1su2 is latest validated version
Webex Meetings	Cloud based - so latest
Webex Teams	Cloud based - so latest
Directory	OpenLDAP, Active Directory
SSO	VOSS Tested - OpenAM, Shibboleth Partner integrated - ADFS, PingIdentity
Microsoft	Skype for Business on-prem, cloud, Microsoft Teams, Office365
Cisco Contact Center	11.x, 12.x
ServiceNow	Cloud-based - so latest

For this Release, testing was performed using the following browser versions.

Note that older versions of each browser may also be compatible.

OS Browser	Chrome	Edge	Firefox	IE	Safari
Windows 7	80	46	75	N/A	N/A
Windows 10 64 bit	80	46	75	11	N/A
Xubuntu 20.10	87	N/A	N/A	N/A	N/A
Ubuntu 21.04	92	N/A	90	N/A	N/A
Mac OS 11.1	92	N/A	90.0.2	N/A	14.0.2

Internet Explorer 10 and 11 running on Windows 7 require adjustments to the browser's SSL/TLS settings to work:

In the browser, choose Tools > Internet Options.
Click the Advanced tab.
Scroll to the Security heading.
- For IE 10, locate and select the Use TLS 1.0 check box, and clear the Use SSL3 check box if selected.
- For IE 11, locate and select the Use TLS 1.0 and Use TLS 1.2 check boxes.
Click Apply, then click OK.

If TSL1.2 does not work, select the Use SSL3 and Use TLS 1.2 check boxes on both IE 10 and IE 11.

For this release, testing was performed using vSphere:

VMware version >=5.1 is supported.

VMware feature	Tested this release
HA	No
vMotion	No